Anonymous
September 6, 2026 at 5:24:02 PM
How Would you rate your stay (1-5⭐):
3
Complaint or Compliment?:
Complaint
Was hella drunk the other day and got lost, dunno if it was becuase I was completely trashed or something, but I think I got into a floor that wasn't there before??? Anyway, one of the staff scared the shit outta me. I have no idea why, but they just stood there like from some horror ass movie and we just stared at each other for a while. Some creepy shit indeed. Ended with them finally helping me out after like 10 minutes of backroom horror bs. Smth is not right in this place, man.
Good bedding tho. Slept like a baby.
Replied on: September 9, 2026 at 9:10:22 PM
Please don't be afraid to summon your concierge if you are lost! remember a simple triple press on your mandatory key fob will alert a staff member to your location where we can help you safely back to your room! Glad you're sleeping so well despite this unfortunate experience, feel free to reach out in the future to improve your satisfaction! -Ceilla (Guest services manager)